Order status

• Open: Order placed and waiting for your payment.
• Pending: still pending for payment.
• Cancelled: Over due.
• Processed: Means we have received your payment and your order has been entered into our system and has been sent to packing department.
• Completed: Order is packed and ready for courier service to pick up. (You will receive a email from us "order completed" with attached the order invoice, tracking number)

Order guide