PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE.

Your use of this Web site and/or your checking of any box stating that you accept or agree to these terms signify your unconditional acceptance of the following Terms & Conditions. If you do not agree to these Terms & Conditions, you may not use this Web site.

Price and availability information is subject to change without notice. Except as specifically stated on this site, neither Musclesup.com. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

1. Changes on Terms & Conditions

WE RESERVE THE RIGHT, AT OUR DISCRETION, TO MODIFY, ADD, OR REMOVE PORTIONS OF THESE TERMS AND CONDITIONS AT ANY TIME AND EACH SUCH CHANGE SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING. THE DATE OF THESE TERMS AND CONDITIONS IS NOTED UNDER THE "TERMS AND CONDITIONS" HEADING ABOVE. PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF CHANGES TO THESE TERMS AND CONDITIONS WILL MEAN YOU ACCEPT THOSE CHANGES.

2. Cancellations

No cancellation of order allowed.

3. Product Return Policy

We take great care in processing your order and all product information are adequately provided in our web site. Should any of the products be of expired date without its seals opened we will accept returns in exchange for the same product or of lower prices. However there would be no refunds and the shipping charges of returning the product will be paid by the customer. We will not conduct refunds once the product has been sold.
There will be no exchanges or returns permissible for items that have been wrongfully ordered/placed by the customer. Decisions made when ordering online is based on an individuals independent judgement and self research, hence we are not liable for any mistakes made.

4. Custom Taxes

We will not be responsible for custom taxes that may be levied when our product arrives in your country.

5. Your Products are out of stock

If the product is out of stock, you can either choose another flavour that is in stock, or wait until we replenish the goods accordingly. If you are unable to find the specific product that you are looking for, drop us an email with the brand and name of the product and we will sort it out for you.

6. Fraud Cases

Please do not claim that you have made payment if you have not made any. We will not hesitate to take action against fraud cases.


7. Damage During shipping

We take great measures to ensure that packages arrive to you not only quickly, but in perfect condition. Unfortunately, in rare cases items may be damaged during shipment. Shipment is carried out by third party courier companies / outsourced to third party courier companies. Therefore, we are not responsible for any items that are damaged during shipment.

8. Terms of Payment

Please note that payment has to be made within 2 days upon receiving our payment invoice. Failure to do so will result in the priority given to any other interested customers in the event of insufficient stock(s). ATM receipt(s) and reference numbers should be retained till we have confirmed your payment as a proof of purchase.

9. Schiek workout gears warranty

Schiek Belts and Gloves warranty is start on the date purchase. The warranty is just cover the Schiek Belts and Gloves is damage during workout only. Customers need to pay for the ship back and reship postage charges.
We reserved all the rights for the warranty claims result.


MUSCLESUP OUTLET MEMBER CARD TERMS AND CONDITIONS

POINT(S) SYSTEM START ON 1ST OF APRIL 2016

New application:- Application fee is RM30 and member will receive RM10 x three (3) vouchers OR x1 MusclesUP Blender Bottle 28oz.

  1. The membership will be valid for one (1) year
  2. Daily Reward: Every RM100 spend in our store shall be converted to one (1) Point.
  3. Birthday Privilege: Additional 5% discount on your birthday and within 6 days after your birthday day!

Expiry of Points:- All points will be valid as per membership validity, regardless of when the points were earned.- Points cannot be redeemed once the membership has expired.
Renewals:- Renewal can be done at MusclesUP outlet in Malaysia.- The renewal fee is RM10 and member will receive RM10 x one (1) voucher.- Upon renewal of the Card, expiry date is extended one (1) year from current expiry date and points from previous membership cycle will be automatically carried forward.

Redemption of Points:- One (1) point can be used to offset RM1 from the bill.- Member is required to notify cashier to redeem the points before payment.- Redemption of points must be made in full: no partial redemption is allowed. (Selected item, please refer to "rewards catalog")

Checking Points:- Member enquire the cashier to assist in checking their updated Points.

Expiry and Termination:- The Card membership will expire one (1) year from application / renewal on the last day of the month. e.g. membership activated on 20 May 2015 will expire 31 May 2016.- The Management reserves the right to terminate the Card for any suspected breach of terms and conditions contained herein or negligent or fraudulent transaction.

Property:- The Card shall remain the property of MusclesUp (M) Sdn. Bhd. (1027943-W) at all times.

Variations & Discretion:- The Management reserves the right to amend, withdraw, terminate, substitute or vary any of the privileges, card expiry date, as well as terms and conditions without prior notice.- The member warrants that all information and particulars contained in the Application or any other documents completed and submitted to MusclesUp (M) Sdn. Bhd. (1027943-W) are true and correct in all aspects.- The Management reserves the right to reject any Card Transaction which it deems fit, without assigning any reason(s) whatsoever.

  • This card is property of MUSCLESUP SDN BHD.
  • Entitle for member price on all MUSCLESUP outlets in Malaysia. (exclude online store)
  • This card cannot be used in conjunction with any other promotion. (special discount, member's day, anniversary)
  • Present card before payment to enjoy member price.
  • The management will not be responsible for any damage or lost card replacement fees.
  • MUSCLESUP SDN BHD reserves the right to change or amend the terms & conditions from time to time without prior notice.
  • This card is non-transferable, only one card may be used per party.

MUSCLESUP VOUCHER TERMS AND CONDITIONS

To use the gift voucher through online Musclesup.com.

1. write your name and mobile in the gift voucher.

2. snap the voucher photo and order id to 013-5599299. (MMS or Whatsapp)


  • The value of this voucher stated herein is in Malaysian Ringgit and exclusive for Maxler product only.
  • This Voucher allows the bolder bearer to redeem goods at any of the Maxler authorized distributor and seller in Malaysia, and on current purchase of Maxler product RM160 and above in a single receipt.
  • Limit one voucher per transaction. It cannot be exchanged for cash, or any other forms of legal tender.
  • MUSCLESUP SDN BHD shall not be held responsible for the loss or damage of this voucher and any of the losses or damages suffered by the bearer of this vouchers that arise from or in connection with the loss or damage of the voucher.damaged vouchers will be considered as invalid vouchers and will not be replaced.
  • Vouchers are not refundable and cannot be exchanged with vouchers of other denominations.
  • MUSCLESUP SDN BHD reserves the right to vary and amend any of the above terms and conditions without prior notice.
  • The full Terms & Conditions shall refer to MUSCLESUP webpage "http://www.musclesup.com/terms-and-conditions.html" under section "MUSCLESUP VOUCHER TERMS AND CONDITIONS".